Refund/Return Policy

Requests for a refund are accepted at info@bptechnologies.com within 30 days after the issuance of electronic or physical registration keys and/or tool installers. Any Tool purchased from Balance Point Technologies, Inc. via MAXToolKit.com, may be returned for a credit refund in an amount equal to the sum paid for the purchased Tool. You should accompany this request with detailed and grounded reasons why you are requesting a refund.

Any Tool returns require the following:

  • Customer must initiate a return request
  • Tool must be uninstalled at Customer and Customer-related sites
  • All electronic and physical registration keys must be removed from all Customer and Customer-related sites, and returned to Balance Point Technologies, Inc. (MAXToolKit.com) or otherwise verifiably destroyed to our satisfaction
  • Customer must execute and return the Return Acknowledgement Form which will be issued by Balance Point Technologies, Inc. (MAXToolKit.com)

This Refund/Return Policy applies to Tool sales only. It does not apply to Professional Services, customer support plans, or to Tools which have been customized or otherwise altered in any form, whether such alteration occurred as a condition of sale or subsequent thereto.

All Tool returns shall be at the sole discretion of Balance Point Technologies, Inc. (MAXToolKit.com).

*This policy does not apply to orders processed by Exact.