About Balance Point Technologies

Balance Point Technologies, Inc. has been providing consulting services, custom development, and standard applications for MAX since 1996.

Our consultants know MAX ERP and how it is used in the real world. Balance Point applications expand the capabilities of MAX and fill the gaps, and our custom development fulfills unique customer requirements.

From mission critical applications like data collection and supply chain management to small utilities, we provide tools that:

  • Eliminate steps
  • Provide greater control over procedures
  • Reduce costs
  • Save time
  • Improve customer service
  • Expand your capabilities
  • Increase MAX user productivity

Our Team

Jim O'Neal, Chief Executive Officer

Jim has over 20 years of management and consulting experience with manufacturing, distribution and service companies. 

His positions have included materials, distribution, customer service, project management, and administration management responsibilities with FMC Corporation and ZF-NA. He holds a degree from the University of South Dakota School of Business and is Certified in Production and Inventory Management (CPIM) by the American Production and Inventory Control Society (APICS). He has provided implementation and consulting services for MAX and Great Plains products since 1990.

Contact Jim O'Neal at joneal@bptechnologies.com.

Tim Schell, Consultant

Tim has over twenty years of manufacturing experience in a variety of capacities including inventory and production planning, manufacturing systems development, sales and marketing.

Tim's work experience has included working for two large multi-divisional corporations, which produced a mixture of products including: valves and gauges, electronic monitoring devices, trucks, glass and fiberglass. He has implemented MAX in hundreds of companies around the United States and Canada since 1990. Tim holds a degree in Psychology from Johns Hopkins University and an MBA from the University of Pittsburgh, and is Certified in Production and Inventory Management (CPIM) and Certified in Integrated Resource Management (CIRM) from APICS.


Dawn Hamilton, Administrative Manager

Dawn has over 20 years of clerical and administrative experience within the credit card, manufacturing, education, and non-profit industries. 

She has experience in customer service, human resources, and office management. Dawn is a Microsoft Certified Business Management Solutions Specialist with a Microsoft Dynamics ® GP 10.0 Financials certification.

Contact Dawn Hamilton at dhamilton@bptechnologies.com.


Roy Dumlao, Senior System Consultant

Roy has over thirty years of manufacturing experience in a variety of capacities including product design, systems development, software implementation, production planning, and engineering.

Roy's work experience was acquired in Silicon Valley's High Tech industry.  He has produced a mixture of products including: medical devices, semiconductor equipment, computer and network equipment.  His quick understanding of our customers' needs, and working closely with their IT, manufacturing or material groups allows Balance Point Technologies to add value at the most cost effective stage of manufacturing.  He was a MAX user for 15 years and he established and moderates the MAX User Group on Yahoo.  His uncanny guru abilities using Excel and Crystal make him our in-house reporting expert.

Contact Roy Dumlao at rdumlao@bptechnologies.com.


Joshua Ramse, Application Developer

Joshua holds an associate degree in Computer Information Systems - Programming.

Damir Omercajic, Application Developer

Damir holds a bachelor degree in Computer Information Systems with a specialization in software and web development.

James Hau, Project Manager and Consultant

James Hau has more than a decade of experience helping companies improve their business systems.

His focus is on helping decision-makers at all levels in the company gain access to the right information, at the right time, in the right format.  James has played a major role in more than a dozen systems improvement and MRP II / ERP projects.  He has been a Project Manager, Technical Advisor and Manufacturing Systems Analyst.  James holds a CPIM Designation (APICS/CAPICS Certification). James is a Lotus Notes Application Developer and Lotus Notes Business Partner.  His vast experience will help your company get and stay on the fast track for information delivery improvement!